The International School of Hospitality (TISOH) has named Anthony Lai as student affairs program manager. In this position, Lai will oversee students as they embark on their externships, and to assist them with the first steps of launching their careers, from assistance with resume writing to providing career coaching and networking opportunities.
“We are thrilled to have Anthony join our team,” TISOH Executive Director Timothy M. Lam said. “Anthony has experience on just about every rung of the hospitality industry, with intimate knowledge of the technology used in hotels and resorts and the day-to-day pace of everything from VIP concierge services to room reservations.”
Before joining TISOH, Lai was the guest services manager at LINQ Hotel and Casino, where he trained, coached and motivated team members to successfully meet company expectations along with their career goals.
Prior to his work at LINQ, Lai was the implementation specialist for the hotel division at MICROS Systems Inc., an updated computer system for hospitality applications intended to make hotel reservations more customer specific.
Lai’s extensive hospitality experience includes working a room reservations supervisor at Mandarin Oriental Las Vegas, groups concierge at Aria Resort & Casino, relief night supervisor at Peninsula Beverly Hills and V.I.P concierge at The Mansion at MGM Grand.
Lai holds a bachelor’s of science degree in hospitality administration from the University of Nevada, Las Vegas.